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Worth waiting for! Very polite, helpful and thorough servicing our boiler for the first time. We also had a problem later and he very speedily came back to help with our problem. Many thanks.
What a helpful chap, spent a good part of Sunday giving me information regarding the possible reasons why my boiler would not fire, and gave me a list of things to check before calling out an engineer. Unfortunately he was unable to do the work himself until a week later so have had to go elsewhere. Would certainly try him again in the future.
Fabulous job servicing our oil boiler, so thorough and explained what he was doing and why throughout, definitely going to use him again.
Steve arrived at the allotted time and performed what appeared to be an extremely thorough service. He undertook tasks that I have not seen others perform in the past and appeared to take a tremendous pride in the quality of his work. I would not hesitate to have him back again next year and would most certainly recommend him to others.
I found SP Boiler Services through Google and after a couple of quotes from other companies decided to use Steve due to his knowledge of our boiler (from my limited description) and the comprehensive outline of the work he was going to undertake. He was flexible with his arrival time and made a thorough job of fully servicing our boiler. Even though there was extra work needed he kept us fully informed and, in the end, something he originally quoted for didn't need doing so he didn't chase the money and carry out unnecessary tasks. As it states on this web site, we received good old fashioned service and it was very much appreciated. Thank you Steve - I will be calling on you again.
Very thorough and professional job done! Boiler running really well now.
Been meaning to get around to writing a review as we used SP Boiler Services for the first time last autumn. Steve was very thorough and spent double the amount of time stripping down and cleaning my boiler than the previous company I used to use. Steve was very friendly and professional and I shall certainly be using him in future.
Excellent prompt service and good price for the job ! Will use again
Dear Steve, It was so kind of you to respond to my emergency call on the night before Christmas Eve. My Grant combi boiler had stopped and I have guests to stay for Christmas. There would have been no heat or hot water for my guests all over Christmas. You gave very clear directions to correct the low pressure on my boiler over the phone and it is working perfectly now. I am extremely grateful. With thanks, Josie Mahon
I needed advice at a distance, in an emergency and at a weekend. I used Steve's very helpful 'live' chat feature on the SP Boiler Services website. At least I now have the manual he emailed me and he has offered more help if needed. Helpful and excellent service. Max number of stars. Carlton, Saxmundham.
Steve is a man after my own heart, he did a thorough service of my oil fired boiler from oil tank to flue.
Very professional I can certainly recommend him.
Steve executed a very thorough job. He explained all the stages of his work and the reasons for the repaced parts and the costs involved. Very professional.
I would recommend Steve at SP Boiler Services. From the outset his communication was clear and concise. He arrived on time, happy with a positive attitude. I found Steve to be very honest, and gave me practical advice to save money and time, even at the expense of him not taking on a job.
I will be recommending him to all of my friends, and will definitely use him again for future work.
Steve came out at very short notice to fix our oil fired boiler. Very efficient and friendly. He also gave us the name of a reputable local plumber for that side of the work. Many thanks!
I found Steve on Google and gave him a call about midday, we had oil leaking from the 'filter bulb' attached to our oil tank. I emailed over some images so he could see exactly what model we had and described where it was leaking from. He came over about 2.45pm and quickly had it apart, cleaned it up, changed one or two bits and end of leak! Efficient and thorough. Will be asking him to service our boiler from now on.
We would like to thank Steve very much for his professional and very thorough service of our oil fired boiler this week. The boiler had a several issues and Steve took the time to show us his findings before he then proceeded to rectify all the problems to our complete satisfaction. We would recommend him to anyone .
We cannot thank Steve enough. When a boiler starts to spurt water at 19.45 on a Saturday evening and gush water from the external outlet where does one turn. My wife went onto Google and found Steve's number. She left a message on his voicemail and then after trying five different numbers who either did not deal with oil or could not deal with the problem for 24 hours Steve rang back. He talked me through everything explaining the different parts of the boiler as though he was standing in front of it. Not only was he not in front of it but he in Suffolk and me in Cheshire over 200 miles away. It did not finish there because he took the time to look into who in my area he could recommend who was a Mr Adrian Blake a member of ' Oftec ' who has been and carried out the most thorough service we have ever had. Steve many, many thanks. Yours, J Patrick Collins
We've used various local companies since we moved into the area and each was on-site for around an hour, one having to return to fix an oil leak they inadvertantly caused. They charged a lot more for a lot less. The service provided by Steve was top notch. He thorougly inspected the boiler and fittings, cleaning everything and offerring advice. He must of been on-site for hours yet still stuck to his original quote. We will be giving him a call for next years annual service.
Steve arrived right on time. He knew exactly what the issues were, priced all the options for me to choose, then fixed it. Then after completing the service and cleaning up thoroughly he gave me advice for the future of my ageing boiler. I would recommend Steve for his prompt efficient and polite service. Thanks Steve
Contracted Steve via on line chat to ask some advice on my oil fired boiler that had been serviced today by another company. Steve gave me some good, professional advice, delivered in a caring manner. Great stuff Steve. Much appreciated.
I contacted Steve when our boiler broke down, unfortunately we lived too far away however he responded and tried to help out via his live chat, well into the evening which went above and beyond what you'd normally expect in this day and age, when looking for good tradesmen. He also kindly gave us 3 further local tradesmen to contact. Thanks Steve - you give yourself and other tradesmen of your ilk a good reputation amid the frustrations of broken boilers on a cold night. 🙂
Steve is a very reliable, polite and knowledgeable person. He has been servicing our boiler for many years. He is very punctual , efficient and tidy and his charges are very reasonable too. It is very rare to find such a good trades person. Highly recommended.
It's a rare event to find a tradesperson who has both an efficient and informative web site and a similar approach to the job in hand. Steve, for the second year, recently serviced our boiler, he arrived punctually, was thorough, efficient and tidy and his charge was very reasonable. By co-incidence, shortly afterwards, the boiler failed and Steve arrived the following day and replaced the non functioning transformer without a labour charge, this says more about him than the boiler manufacturer, given that it is just under 2 years old
We have used Steve for 4 years for servicing and repair to our oil boilers and appreciate the yearly reminder. He is very thorough, charges fairly, does a good tidy job and we trust him.
Had tried a few calls around and discovered SP Boiler Services, very quick to respond to our call and very thorough service of boiler completed with full explanation as to what was done and what we should be aware of going forward.
Very happy to recommend and good to be able to use a locally based business with a clear understanding of good customer service.
Great job done today to replace some worn out bearings. Boiler quiet for the first time in ages. Good well informed service and attention to detail. Will definitely use you again 🙂
Even though Steve is well out of my area, I called for advice on getting my boiler re-started, he gave great advice and was thoroughly helpful and helped me get things going . Thanks Steve!!
It's taken me a long time to get round to writing the review but felt I must because we were so pleased with the work carried out! We asked for a diagnosis, rather than work, on our ancient boiler - whether to replace or not. Steve managed to get rid of the noise and get it going which meant that we have been able to use up all our oil while sorting out a new gas boiler. A bit sorry that we are switching to gas now.. thanks anyway!
Steve has looked after our boiler for 3 years, always does a good job, and sends reminders etc. Price is competitive.
Steve has service my boiler regularly over the last 5 years. He is always polite, friendly and efficient. I would recommend his service.
Thank you Steve for yet another service. I have been with you for many years now and have always had first class service .You have been willing and helpful in every way, you always explain if there are unseen problems and nothing is too much trouble for you. I am more than willing to recommend your services to anyone at any time.
Have used Steve for 3 years now - reliable very professional and reasonable rates -came with good recommendations from a friend
Have used this service for 3 years now, following a recommendation from a neighbour.
Friendly, but professional. Reliable, and reasonable rates.
Our 17 year old boiler has just had the service it has never benefitted from before. Steve, turned up when he said he would, took the boiler totally to pieces, replaced numerous parts, all of which were on his van, spent hours cleaning and putting it together again, all at a very reasonable cost. It is working as it should have done years ago. Brilliant, thanks a lot Steve!
Steve is professional, punctual and friendly - he explains what he has done, and what (because of how the boiler was installed) he cannot access. His charges are very fair, and I'm happy to recommend him.
Steve provides a great service. Always punctual, a very good worker, clean and tidy. Lets you know if anything needs replacing before he fits it and sends a reminder when the service is due which is very helpful. I would recommend him to anyone. Thanks for your help.
Hi, Steve, sorry for the delay in posting this review, but just to say thanks for your excellent service and good communication. As a big bonus after several attempts by other engineers, you seemed to have resolved the unpleasant smell of oil that we previously exeperienced.
It was good to read the other reviews on here and have to agree with the comments. Always explains what he's doing, very puntual, doesn't moan when I change my appointment time, always sends out reminders for regular servicing. Great service would recommend to all I know. Actually must do that on our village website!!
All you have to remember is Tea, white no sugar, all the rest falls into place, immaculate workmanship, punctual, very knowledgeable and cleans up very nicely after he has finished, very reliable, punctual and the bill will not scare you to death!! Definitely recommended to anybody who wants a good job done by an excellent tradesman.
Thanks for a very good job. Provided an excellent service at a reasonable price.
Steve is brilliant! He is punctual, thorough, and explains what he has done.
I booked Steve to service my boiler on the basis of these reviews and have to agree with all the good opinions expressed. I will certainly continue to give Steve my custom and recommend him to others.
I can't praise Steve to much (because he will incease his very reasonable prices!). He carried out a great job on my very elderly and very tender boiler. It was making a lot of noise and it now purrs away like a boiler half its age. By the way he likes tea, white with no sugar.
I can't rate Steve highly enough. His work is so thorough and he keeps our old Thermecon running like a Rolls Royce! (Well nearly!) Another thing, you won't faint when you get the bill. If only all tradesmen were as good.
I switched to SP Boilers Services after many years with another servicing company. Steve was very thorough in his pre-service boiler examination and highlighted omissions by the previous contractor. His maintenace work was meticulous with a willingness to explain procedures undertaken. I am very pleased and would not hesitate in recommending him to others on the basis of this initial experience.
Steve is a thoroughly good egg. Knows his stuff, explains to the layman in words they understand. He did a thorough job at a very reasonable cost. Left the area he was working in clean and tidy. Would recommend him to anybody and will certainly be using his services in the future. Scored at 20 out of 10. Absolutely genuine chap.
Very efficent service, job well done, boiler much quieter now. Explained everything well, costs very reasonable. Pleased to recommend Steve to anyone.
Steve is very thorough, clean and tidy. He explains everything clearly and provides an excellent service for a very reasonable price. I would highly recommend him.
A thorough job as usual, with everywhere left clean & tidy on completion. Steve is efficient & organised and his pricing is very reasonable. Thank you.
Thanks for fixing the boiler outdoors in 5 inches of snow. Remember - tea, white NO sugar.
It's rare to find a skilled local tradesman that gives an excellent level of serice all round at a very fair price. Steve is one of these, so look no further if you need a service engineer for your domestic heating boiler. Highly recommended.
Boiler serviced thoroughly and efficiently, fully explained everything to the mechanically challenged! Price extremely reasonable. Would recommend Steve to friends.
Steve is extremely conscientious, thorough and friendly. We were very pleased with the price and service and would recommend him wholeheartedly to anyone who wants a reliable and honest chap (who, incidentally, cleans up afterwards too - not easy to find these days).
I rate Steve highly. He arrived at the time that we agreed, was very thorough and did a great job. Everything was left clean and tidy, better than when he got here! His prices are very reasonable too! Well done Steve...